Last Updated: July 3, 2026
Thank you for shopping with Krovic. We are committed to delivering your orders quickly and securely. Please read our Shipping Policy below.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During sales, promotions, or holiday seasons, processing times may be slightly longer.
2. Shipping Time
Estimated delivery times:
- India: 3–7 Business Days
- International Orders: 7–15 Business Days
Delivery times are estimates and may vary depending on your location and courier services.
3. Shipping Charges
- Free Shipping on all orders above ₹999.
- A standard shipping fee may apply to orders below the free shipping threshold and will be displayed at checkout.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.
5. Delayed or Lost Shipments
Krovic is not responsible for delays caused by:
- Weather conditions
- Natural disasters
- Customs clearance
- Courier service disruptions
- Incorrect shipping information provided by the customer
If your order appears to be lost, please contact our support team for assistance.
6. Incorrect Shipping Address
Please ensure your shipping information is accurate before placing an order. Krovic is not responsible for orders delivered to an incorrect address provided by the customer.
7. International Shipping
For international orders:
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
- Delivery times may vary depending on customs processing.
8. Damaged Packages
If your package arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Our support team will assist you with a replacement or refund if applicable.
9. Contact Us
If you have any questions about shipping or your order, please contact us:
Krovic
📧 Email: sales@krovic.com
🌐 Website: www.krovic.com
Thank you for choosing Krovic. We appreciate your trust and are committed to delivering your favorite fashion products safely and on time.